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Tidio

#4 in Customer Service & AI Receptionists Price: Free plan; Starter $24.17/mo billed annually

GetToolRank Score

74/100

Easy website chat with the Lyro AI agent answering common questions; a low-cost start for small shops and service businesses.

Score breakdown

Output quality & capability (30%)

7/10

Ease of use & time to first result (20%)

9/10

Value & pricing clarity (15%)

8/10

Momentum & reliability (15%)

6/10

Openness & integration (10%)

7/10

Trust, licensing & safety (10%)

7/10

Key facts

7-day free trial of all features, then falls back to the Free plan
Lyro AI Agent sold as an add-on or standalone (from $32.50/mo billed annually)
Every account starts with 50 Lyro conversations

Details

Official site	https://www.tidio.com
Starting price	Free plan; Starter $24.17/mo billed annually (vendor pricing page, checked Oct 17, 2026; prices change often)
Verification	verified-web
Last reviewed	2026-10-16

Sources

www.tidio.com https://www.tidio.com/pricing/
aisupportsoftware.com https://aisupportsoftware.com/compare/intercom-fin-vs-tidio-lyro/

Compare

Other tools in Best Customer Service & AI Receptionists: Rosie (80), Intercom (Fin AI Agent) (79), Smith.ai (78), Goodcall (73).

Curated for business owners by Dan Smedstad. Scores come from AI-assisted desk research against a published rubric, not hands-on testing of every tool. See our methodology and disclosures.