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Smith.ai

#3 in Customer Service & AI Receptionists Price: Free (25 calls/mo); Pro $150/mo

GetToolRank Score

78/100

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AI receptionist with live North America-based human backup, strong at qualifying leads; pricier than AI-only services.

Score breakdown

Output quality & capability (30%)

8/10

Ease of use & time to first result (20%)

8/10

Value & pricing clarity (15%)

7/10

Momentum & reliability (15%)

7/10

Openness & integration (10%)

8/10

Trust, licensing & safety (10%)

9/10

Key facts

Billed per call, not per minute
Calls can transfer to a live receptionist when the AI gets stuck
AI scheduling via Calendly and others; Clio and Zapier integrations

Details

Official site	https://smith.ai
Starting price	Free (25 calls/mo); Pro $150/mo (vendor pricing page, checked Oct 17, 2026; prices change often)
Verification	verified-web
Last reviewed	2026-10-16

Sources

smith.ai https://smith.ai/pricing/ai-receptionist
technologyadvice.com https://technologyadvice.com/blog/voip/best-ai-answering-service/
www.bluehost.com https://www.bluehost.com/blog/best-ai-receptionist-tools/

Compare

Other tools in Best Customer Service & AI Receptionists: Rosie (80), Intercom (Fin AI Agent) (79), Tidio (74), Goodcall (73).

Curated for business owners by Dan Smedstad. Scores come from AI-assisted desk research against a published rubric, not hands-on testing of every tool. See our methodology and disclosures.