New tool2026-11-05via Product HuntAI Agents That Do Tasks for You

TraceX

Name: TraceX
Author: TraceX (company legal name not stated on the page)

TraceX is an AI engineer for production issues: it reads support email, investigates databases, logs and code read-only, cites evidence for a root cause, and can open a fix PR plus a customer reply.

Visit TraceX ↗

Free (beta)Proprietary (SaaS)Web dashboard and CLIby TraceX (company legal name not stated on the page) (unverified)

Why it matters

For engineering and support teams who spend hours tracing customer issues across inbox, DB, Sentry and git and want an agent that shows its evidence before proposing a fix.

Highlights

Intake from support email, Slack, Jira or the dashboard; investigates with read-only DB queries, code/commits, Sentry/Datadog/CloudWatch and logs.
Root cause includes confidence, expected vs actual behavior, and citations to records, code or log lines; can open a GitHub PR and draft a customer reply.
CLI (tracex -c) for investigated answers and coding mode that asks before edits; one-line install on macOS and Linux per the site.
Private beta, free while in beta; SSO/roles/audit log for enterprise; optional bring-your-own Anthropic or Gemini keys.

Taken from the project's own README, docs or launch page. Claims about speed or accuracy are the maker's unless stated otherwise.

Try it if: You want production incidents and support tickets investigated with cited evidence and an optional PR, under read-only DB access.

Worth knowing: Private beta. Demo scenarios on the marketing site are illustrative. Privacy claims (rows not retained, exports deleted in 24h) are the maker’s.

Quick facts

Pricing	Free during private beta (investigation limits stated as free-in-beta; exact monthly cap not clearly numbered on the page)not verified
Free or paid	Free (beta)
License	Proprietary (SaaS)
Language	Web dashboard and CLI
Platform	Cloud product; CLI on macOS and Linux
GitHub stars	n/a (not a GitHub project)
Maker	TraceX (company legal name not stated on the page)not verified

Related ranking

See how established tools compare in Best AI Agents That Do Tasks for You. New releases aren't scored until we review them against the rubric.

What we couldn't verify

quick_facts.maker
quick_facts.pricing (exact beta caps)
highlights (privacy retention claims are the maker’s)

Checked 2026-11-07 from the tool's own pages. Prices and star counts change, so confirm on the official site. Listing here is not a ranking or an endorsement.